This Privacy Policy outlines how personal data is collected, used, and retained by www.drybathmat.com (“we”, “us”, or “our”) when you visit or make a purchase from our website.
We are committed to managing personal information responsibly and in compliance with the European Union General Data Protection Regulation (GDPR), UK GDPR, and the Singapore Personal Data Protection Act (PDPA).
- Data Controller
For the purposes of applicable data protection legislation, the data controller responsible for your personal information is:
Data Controller / Website: www.drybathmat.com
Contact Email: bathroom@drybathmat.com
- Information We Collect
When you visit www.drybathmat.com or place an order for our bathroom absorbent mats, we collect necessary personal data to process your transaction and fulfil our operational requirements:
Customer Identity & Contact Information: Full name, billing address, shipping address, email address, and telephone number.
Order & Transaction Data: Items purchased, transaction values, order dates, and shipping arrangements.
Technical Communication Data: IP addresses, browser types, and standard web access logs collected automatically during browsing sessions.
- Purpose & Legal Basis for Processing
We process personal data under the following lawful grounds:
Contractual Necessity: To manage customer orders, prepare parcels, and execute delivery of purchased items.
Legal Obligation: To comply with applicable statutory accounting, tax, and record-keeping regulations in Singapore and relevant international trade requirements.
Legitimate Interest: To respond to customer customer enquiries and maintain orderly site operations.
- Payment Processing
All payment transactions executed on www.drybathmat.com are processed by our third-party payment infrastructure provider, Stripe.
When completing checkout, your payment card information is submitted directly to Stripe. We do not collect, store, or process full payment card credentials or sensitive financial data on our servers. The processing of payment information is governed by Stripe’s privacy notices and operational protocols.
- Third-Party Data Disclosures
Personal data is disclosed only to essential service providers involved in operating our web service and fulfilling transactions:
Logistics & Courier Partners: To deliver parcels to specified European shipping destinations.
Payment Processor (Stripe): To authorise and complete order payments.
Regulatory Authorities: Where required by applicable Singapore or European legal frameworks.
We do not sell, rent, or transfer personal information to third parties for independent marketing purposes.
- Data Retention Period
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws:
Order & Accounting Records: Retained for seven (7) years following transaction completion to satisfy tax, audit, and legal requirements under Singapore law and European accounting standards.
General Enquiries & Support Communications: Retained for up to twenty-four (24) months from the last communication, after which it is routinely deleted.
Upon expiration of applicable retention periods, personal data is permanently deleted or anonymised.
- Your Data Rights
Under European and Singapore data protection frameworks, individuals possess specific rights regarding their personal data:
Right of Access: You may request details of the personal information held about you.
Right to Rectification: You may request correction of inaccurate or incomplete personal records.
Right to Erasure: You may request the deletion of your personal data, subject to statutory retention obligations.
Right to Object / Restrict Processing: You may object to or request restriction of data processing under specific conditions.
To exercise any of these rights, please contact us at bathroom@drybathmat.com.
- Amendments to This Policy
We may update this Privacy Policy periodically to reflect changes in legal or operational requirements. Updated versions will be published on www.drybathmat.com with a revised execution date.